This is a concept website · Enquire about this domain

generalplumbing.com.au

The basin tap

What your own hands may do, state by state

Victoria, Queensland and WA each name the tap washer as work a householder may do, and each in its own words. NSW’s own two bodies disagree, and the other jurisdictions answer in their own terms or not in a sentence this guide can put in your hands.

General information only: the state and territory pages linked on this page are the ones to follow for your own tap.

Guide 1 of 7.

The finding this guide rests on

Across Australia the householder’s legal share of the plumbing is small. Victoria’s plumbing regulations let anyone repair or replace tap washers and do other minor tap repairs in a dwelling. Queensland’s guide to unregulated plumbing puts replacing a jumper valve or washer in a tap on its list. WA allows maintenance or repair of a tap, except a thermostatic mixing tap. Behind the tap, the states’ own pages say the work is a licensed person’s.

The name has a gift in it too. The page on which Sydney Water tells a confident householder they may change a tap washer is called, in its own address, general plumbing information, and the state’s regulator’s page says a licence or certificate is needed to do any plumbing work. The name, the subject and its one real disagreement meet at a tap.

The washer, in eight jurisdictions

This is the strip from the home page, opened out. Each row is one jurisdiction, the words in the second column are its own term for householder work, and the third and fourth columns are what its own sources say about the washer and about the plumbing behind it.

What each jurisdiction’s own sources say, in their own terms
State or territoryIts own termThe washer, and the work around itThe plumbing behind the wall
Victoria “minor tap repairs” The state’s regulations name the plumbing work a person who holds no licence or registration may do: changing over a water efficient shower head in a dwelling, and the repair or replacement of tap washers and other minor tap repairs, and this is so whether or not that person owns or occupies the dwelling. That regulation is headed as the plumbing work unlicensed or unregistered persons may carry out, and no pipe work is in it; once a plumbing product is bought, it must be installed by a licensed or registered plumber.
Queensland “unregulated work” Under “Unregulated work includes”, the QBCC’s guide to unregulated plumbing names replacing a jumper valve or washer in a tap; repairing or replacing a drop valve washer, float valve washer or suction cup rubber in a toilet cistern; replacing a shower head or domestic water filter cartridge; replacing caps to ground level inspection openings on a sanitary drain; and installing or maintaining irrigation downstream from a tap, isolating valve or backflow prevention device. The QBCC says most plumbing work undertaken in Queensland is regulated and requires a QBCC-licensed plumber or drainer, and that “all regulated plumbing and drainage work must be performed by a licensed plumber and drainer”.
Western Australia “basic plumbing tasks” Building and Energy lists what a homeowner or occupier may do, and says another person may do the same tasks for you provided there is no payment involved: maintenance, repair or replacement of a shower head; maintenance or repair of a tap other than a thermostatic mixing tap; replacement of a cistern washer; and clearing a blocked fixture or waste pipe by using a plunger. Building and Energy: apart from those tasks, all water supply, sanitary and drainage plumbing work is a licensed plumber’s or permit-holder’s.
Tasmania “Category 1” The consumer page says an owner can do the work on its first-category list on their own home only, or use a non-licensed qualified contractor or a licensed plumber, and the list includes repairing or replacing tapware, shower heads or shower hoses, like for like, except vegetable spray mixers and shower spray-on hoses. Building Standards Tasmania: plumbing work outside the listed category has to be done by a licensed plumber, and penalties apply to unlicensed work.
New South Wales two answers Sydney Water, on a page called general plumbing information, tells a householder who is confident about minor plumbing work such as changing a tap washer that they may do it, and to call a licensed plumber for bigger problems, renovations, or replacing toilets or hot water systems. Building Commission NSW, the state’s plumbing regulator under the Plumbing and Drainage Act 2011, says a licence or certificate is needed to do any plumbing, draining or gasfitting work regardless of the cost and whatever the work is on. The two are set side by side here and not settled. The regulator’s sentence covers any plumbing work at any cost, so it covers the pipe behind the wall; Sydney Water’s allowance is for minor work such as the washer.
South Australia “Always use a licensed plumber” The state’s consumer agency heads its plumbing campaign with the words always use a licensed plumber, and says it can be risky to take on a plumbing job yourself. Its certificates page names the work that needs no certificate: changing tap washers, clearing blocked drains, installing domestic tapware and installing stormwater systems. The same agency says any person who operates without a licence, or works outside its conditions, could face penalties of up to $20,000, and that before you hire a plumber you should make sure they hold a licence for the type of job.
The ACT the registers No ACT page this guide draws on states what a householder may do with a tap. Access Canberra says some tradies need a valid licence to work in the territory, and keeps the public registers of the construction occupations licences, showing a licence’s status and, where applicable, disciplinary action against its holder. Ask Access Canberra, the body that keeps the registers; its public registers page is the index of what it holds.
The Northern Territory the licence The NT Government’s plumbing page says you should always use a licensed plumber for plumbing work, including work to fixtures and fittings, whether or not you need a plumbing certificate. NT WorkSafe licenses gasfitters in the territory, and its gasfitters page is linked here. Ask the Plumbers and Drainers Licensing Board for the plumbing register, and NT WorkSafe for gasfitters.

The pipe behind the wall

Every jurisdiction that names a householder’s share names it narrowly, and the plumbing behind the wall is where the share ends. WA: apart from the listed tasks, all water supply, sanitary and drainage plumbing work is a licensed plumber’s or permit-holder’s. Queensland: all regulated plumbing and drainage work must be performed by a licensed plumber and drainer. NSW: a licence or certificate is needed to do any plumbing, draining or gasfitting work whatever it costs. Tasmania puts work outside its first category with a licensed plumber, and penalties apply to unlicensed work.

Two of the remaining states leave a line to read rather than a list. In Victoria the regulation that allows the washer is headed as the plumbing work that unlicensed or unregistered persons may carry out, so the named work is the exception and no pipe work is in it. In South Australia the state’s consumer agency says anyone who operates without a licence, or works outside its conditions, could face penalties of up to $20,000.

Unlicensed work carries a price in the eastern states too. NSW can fine an individual $22,000 and a company $110,000 for doing unlicensed plumbing, draining or gasfitting work, and fines of up to $1,500 a breach apply for failing to supervise an unlicensed worker. Victoria’s Building and Plumbing Commission says it monitors for unregistered and unlicensed work, and can prosecute any person or company, not only registered practitioners. Anyone can report suspected unregistered or unlicensed building or plumbing work to it.

One place the answer is the same everywhere: gas

Every one of the eight jurisdictions’ own pages here puts gas work in a licensed gasfitter’s hands. Victoria: gas and electricity are inherently dangerous, and it is illegal and potentially fatal for unlicensed and unqualified people to undertake any gasfitting work, so do not ever undertake gas work yourself. NSW: only licensed gasfitters can undertake repairs or renovations involving gas, and all gas installations must be carried out by a licensed gasfitter. Queensland: only a licensed gasfitter can carry out gas work, which includes installing, removing, altering, repairing, servicing, testing or certifying the gas system, including all pipework and connections. WA: the law requires that all gasfitting work is carried out by a person who holds a licence from Building and Energy.

South Australia: the owner is responsible for the gas installation, and should use a licensed gas fitter for any gas work required. Tasmania: leaks between the meter and the property, and inside it, are the owner’s to have fixed by a licensed gas fitter. The ACT: use a licensed gas fitter for maintenance and servicing work. The Northern Territory: you must be licensed to undertake gasfitting work, under the territory’s dangerous goods regulations.

That is the whole of the gas share in these pages: eight jurisdictions, and every one of them assigns gas work to a licensed gasfitter. Queensland’s gas safety page is one of the pages that lays out what the work includes.

When the answer is that you must ask

Two jurisdictions in the table name no householder work at all in the pages this guide draws on: the ACT and the NT. That is not a statement that the work is banned there. It is that the pages this guide draws on do not say either way for the ACT, and the drawing leaves that part uncoloured for that reason, with the body to ask named in the cell.

For the ACT, that body is Access Canberra, which keeps the public registers of the territory’s occupational licences. The registers show a licence’s status, including expired, suspended, surrendered and cancelled licences, and where applicable disciplinary action taken against a holder appears under their details. Access Canberra also maintains the public registers for all business licences, and says some tradies need a valid licence to work in the territory. The public registers page is the index of what it holds.

For the NT, NT WorkSafe licenses gasfitters and publishes what gasfitting work covers: any work involved in installing, repairing, removing or altering a fuel gas system, gas appliance, gas container, gas main, pipe, flue or other fitting used in connection with the supply or use of fuel gas. The territory’s plumbing and drainers licensing is run by its own licensing service.

What the washer itself is

The washer sits at the foot of the jumper valve, and the rules name both. Victoria: the repair or replacement of tap washers and other minor tap repairs in a dwelling, whether or not the person doing the work owns or occupies it. Queensland: replacing a jumper valve or washer in a tap, on the state’s unregulated list, which the state warns still has to meet the minimum standards of work under the legislation and codes. WA: maintenance or repair of a tap other than a thermostatic mixing tap, and another person may do it for you provided there is no payment involved.

Two further states name the part without giving the householder a say in it. South Australia’s certificates page lists changing tap washers among the work that needs no certificate of compliance, and installing domestic tapware alongside it. The pipe that feeds the tap is the drawing’s copper, and for the reason the sections above give.

Read next: How do I check a plumber’s or gasfitter’s licence, and what paper should I get? · How hot should the hot tap be?

Back to the whole drawing, on the generalplumbing.com.au home page